Frequently Asked Questions

Find answers to common questions about orders, shipping, and support.

A: Orders are usually processed within 1–3 business days. Shipping times vary depending on your location:

  • Local orders: 3–7 business days

  • International orders: 7–15 business days

We’ll send you a tracking number once your order ships.

A: You can request changes or cancellations within 2 hours of placing your order. After that, we may have already started processing it, and changes cannot be possible.

Returns must be initiated within 14 days of delivery. For more details kindly refer to our link Returns and Exchanges. Please note that labubus are final sale.

A: Please contact us within 48 hours of receiving your order and send clear photos of the damage. We’ll arrange a replacement.

A: You can message us via our shop’s Contact Form, email us at Lucky7goodss@gmail,com, or send us a direct message on our social media pages.